Posts Tagged ‘Extended Warranty’

A Long Line Of Visitors

Posted on September 11th, 2009 by by Administrator

Before we were even dressed yesterday morning, somebody was knocking on our door, and it seemed like the line of people stopping by never ended until well after dark. It was not a good day to get much accomplished.

I spent over an hour on the telephone with Jim Guld from Geeks on Tour as we tried to figure out why my laptop computer will not communicate with my Cradlepoint wireless router. I can pick up the WiFi signal for the campground, as well as from another RVer parked near us, but not my own. Try as he might, even the resourceful Jim could not resolve the problem, and he finally had to admit defeat and suggested that I call the techs at the 3G Store and see if they could help. I never got to them, because more people were coming by to say hello, to see our new desks, and to see the Winnebago.

After I got off the phone with Jim, I called Dell to tell them that my desktop computer had died, and while I was talking to their tech folks, a half dozen or more people came knocking on the door. Miss Terry was out running some errands, so I tried to juggle two conversations at once with each new visitor.

Most quickly realized that I was busy and excused themselves, but one couple just parked themselves on the couch and started talking, even though I had to ask them to wait several times as I tried to follow tech support’s instructions to revive the computer. At one point, the husband said “It looks like we caught you at a bad time,” and I agreed and said that there probably could not have been a worse time. But they never took the hint, and continued to ask me questions about the new motorhome even as I continued talking to Dell’s tech support. Arrgh!

We really do enjoy visiting with our readers, but sometimes I wish we were just a little more anonymous. Or that folks were a little more courteous when they drop in and see that we’re in over our heads.

The good news is that Dell was very responsive to my call, and because I signed up for their small business extended warranty when I bought the desktop computer, they are sending out a repairman today or tomorrow, whenever the needed parts arrive. If he can’t get me up and running, they will either repair or replace the computer within five business days. That’s pretty good service.

Today is the eighth anniversary of the 9/11 terrorist attacks on our country. I hope each of you will take a moment or two to remember those who were lost, and to remember how we all felt on that day. We may have buried the victims of the attacks, but let’s not bury the memories, or our determination to punish those responsible.

Bad Nick has some thoughts about 9/11 that may not be politically correct, but then again, when is he ever politically correct? Read his thoughts at They Were Not Heroes

Thought For The Day – My train of thought jumped the tracks.

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Orphan RVs

Posted on March 9th, 2009 by by Administrator

I had two or three comments and e-mails from people warning me about the Holiday Rambler we are considering buying, because with the parent company, Monaco, now out of business, it will be an orphan unit.

I have never been a fan of Monaco, because their reputation for customer service has been pretty bad. However, that is not to say that every rig they ever built is problematic. As for the orphan unit concerns, the coach we are looking at is a 2000, so it is out of warranty anyway. The good thing about buying a used RV, besides the fact that someone else has already taken the depreciation hit, is that all of the bugs have already been worked out.

As it turns out, we may not have a buyer for our bus anyway, so the deal may not happen. Our potential buyer has some logistical problems that have changed the look of things, so if you know anybody looking for a nice bus conversion, send them my way.

There has been a lot of talk about orphan units around campfires and on the different RV internet forums. I’m not sure that all of this concern is really necessary. Even on a new RV, keep in mind that most of the components are covered under their individual manufacturers’ warranties, so the whole orphan unit thing doesn’t have to be a deal killer. If I were looking at a new orphan unit sitting on a reliable dealer’s lot, I would negotiate an extended warranty into the contract.  

Of course, keep in mind that my opinion of most RV manufacturers’ warranties is biased by the fact that Fleetwood never did address the problems we had on the Motorhome From Hell that we started our RVing life in. We had the factory warranty, for all the good it did us.

After a whirlwind weekend of stuffing envelopes, we’re driving back up to our mail service in Mesa this morning to get everything sent off. Poor Miss Terry has really been hitting it hard trying to make up for lost time.

After everything is in the mail, we’ll drive over to Apache Junction to visit with her Mom and Dad, Pete and Bess Weber. We’re pulled in so many different directions at times that it’s hard to squeeze in everything we need to get done. But family time is very important to us, and we take advantage of the opportunities we do have to spend with the people we love.

Thought For The Day - A truly happy person is one who can enjoy the scenery on a detour.
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